Personnel

Our foremost goal is to provide the highest standard of medical care to your injured employees. Our team members are always available to help you navigate the sometime complex process of workers compensation.

In addition to answering the phone with a live staff member 24/7, we assign a client representative to help you with any questions about your injured employee or a new hire.

Dr. Cha

IIC Key Personnel

Perla ArandaOffice Manager/Referral Specialist

With over 25 years of experience, Perla expertly manages our patient’s referrals to orthopedics specialists and for diagnostic testing such as MRI.

Gladys MirandaClient Relations Specialists

As a senior CRS, Gladys is your personal liaison, keeping you well informed of your employee’s progress and answering any questions you might have.

Pattie SotoRandom Program/Drug Screen Coordinator

Pattie is a client representative, managing the DOT random drug testing program including consortiums, government mandated reports and deciphering drug screening results.

Elsa JonesBilling Manager and First Aid Billing Coordinator

Marcie EstradaFront Office Manager

Lauren OrnelasDrug Screen Results Reporting